Call Centre

Activate a call centre solution to suit your business with a range of licenses. From basic call centres for front of house and service desks to premium solutions with multiple call queues.

  • Check employee presence and transfer calls with ease.
  • Simple interface for call centre agents to see calls in queue, triage and escalate to supervisors where necessary.
  • Offer greater visibility to team leaders with the supervisor client, featuring live call insights and reporting.
Contact Centre

No installation or onsite configuration. Use all on devices.

Fun

Automated greetings and custom hold music for your customers.

Contact Centre

Connect to multiple call centres, queue up to 525 calls.

Contact Centre

Gain data driven call insights with live supervisor dashboards.

Testimonials

Change the way you work

Case Studies

Our clients love the speed of implementation, platform flexibility and ease of user adoption. Access4 empowers us to achieve highly successful outcomes every time.

Nick Talevski – Director, Prosum

 

Testimonial Man